So, you've been waiting for the day, and at last your lamp has arrived!
That's so exciting and after following these steps using our LuvLink App, you will be ready to use the lamp and have fun connecting with friends and relatives on your group.
Use the LuvLink App
- Turn it on with the USB cable to a charger or a laptop.
- Select + Add Device
- Choose "Create a new Group" if this is the first time you are setting up the lamps or "Connect to an existing Group".
- Copy the GroupID and share it with those in your Group
- Make sure the lamp is in the dim red state (touch the top sensor for 2-3 minutes) and then select the lamp device on Android or enter the MAC ID (from the sticker on the base of the lamp) if you're using an IOS device. Press connect.
- Select your WiFi network, enter your password and press SAVE.
- Be patient as the lamp connects and finishes the setup. You'll see 3 ticks if you have successfully set up the device.
- If you are joining someone else's group, your lamp will be yellow and you will need to wait for the Admin to approve you.
Here's the LuvLink Setup Guide and just reach out to our team if you need help along the way.
Please send us your GroupID and the MAC IDs of your lamps, and the exact step you were able to get to, so that we can quickly identify the issue and make sure your lamps are working perfectly! :)