At LuvLink, we take your privacy and security seriously. The LuvLink Friendship Lamps are just as secure—if not more secure—than your home WiFi. Because the setup is so simple, there’s less room for anything to go wrong. When you connect your LuvLink Friendship Lamp to WiFi, your home router manages all the network security. You’ll use the LuvLink App to set up the lamp, but the Friendship Lamp itself connects only to your WiFi and nothing else. Once it’s online, it doesn’t communicate with other local devices on your network or interact with third-party services. It uses your internet connection solely to communicate with LuvLink’s secure servers, allowing you to send and receive touch signals between paired Friendship Lamps—safely and privately.
When setting up your LuvLink Friendship Lamp using the LuvLink App, your device will detect a temporary WiFi network that appears like these — FriendLamps_XXXXXX (for the Classic and Modern Friendship Lamps) or Infinity_XXXXXX (for the Infinity Range). The six-digit code is your Friendship Lamp’s unique ID, and it's different from the MAC ID printed on the sticker underneath the lamp. In the LuvLink App, just tap on this network when prompted and follow the steps to connect your lamp.
Please refer to the following links for the full App Setup Guide:
Friendship Lamps Setup Guide – LuvLink
Infinity Lamps Setup Guide – LuvLink
Once the LuvLink Friendship Lamp is successfully connected to your WiFi, the temporary network will disappear from your device and won’t return unless the lamp loses connection, or you manually reset it by holding your finger on the top sensor plate for three to five minutes.
LuvLink’s secure servers are built with industry-standard encryption and follow best practices to keep your data protected. The LuvLink App will never ask for sensitive information like passwords or payment details, and your WiFi information stays within your own router — it never gets sent to any external servers. This means your data stays private and under your control.
For more information, setup guides, and secure shopping, make sure to visit our official websites below:
If you have questions or need a hand in setting up your LuvLink Friendship Lamp, our friendly Support Team is ready to assist you anytime. Just fill out this Contact Form, and we’ll be happy to help.