General Questions

• General questions about the lamps
• Limitless Colors of the Friendship Lamps
• What do I need to connect the lamp?
• Can I connect my Friendship Lamp to multiple groups?
• What's the maximum distance between two lamps?
• WiFi compatibility

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How the Friendship Lamp works

• How to use your Friendship Lamp
• The Color Codes of the Friendship Lamp
• How many lamps can be connected together?
• How long do the lamps stay on for?
• How can I change the color of my Friendship Lamp?
• How do I send a color to my group?

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LuvLink App Features

• Tap and send a color from the app
• Dimming time
• Create a secret color code
• Set a Sleep Timer
• Adjust the dimness and brightness
• Creating Patterns

Set up instructions

• LuvLink App Setup
• What does each color mean?
• What is a GroupID and how can I enter it?
• Connecting to the lamps in your Group
• Connecting your Friendship Lamp at College

Troubleshooting

• My lamp is not sending/receiving colors
• How to go back to the setup mode
• What do I do if my lamp is red?
• Help! My Friendship Lamp is stuck on purple!
• What is the MAC ID and how can I find it?
• My lamp randomly turns on!

Friendship Lamp Order

• Placing Your Friendship Lamp Order
• Tracking your order
• How to cancel an order
• Our return and refund policy
• Haven't heard from us?

Shipping FAQs

• Shipping and Delivery Times
• Can I ship to multiple addresses?
• Where can I find my invoice?
• Christmas Delivery Questions

Getting Started

• Quick Setup
• How to Connect the Frame to a Smartphone Hotspot
• How to Connect a Phone to a Frame
• How to Add Friends
• How to Send Photos From Smartphone to Frame
• How to Allow Access to Photos in the Frameo App

Troubleshooting

• Screen Flickers
• Frame Stuck on Startup

General Questions

• The Infinity Range from LuvLink
• How do I set up my Infinity Lamp?
• Can I connect my Infinity Lamp to my Friendship Lamp?
• How do I send a voice message with LuvLink Infinity Voice?