Our lamps are only compatible with 2.4Ghz WiFi at the moment. This is the current standard and has better range.
Most new routers have an option for both 2.4Ghz and 5Ghz WiFi.
If you have this type of router and your WiFi does not appear when scanning for available networks during the lamp's setup, please check your WiFi settings and ensure that the 2.4Ghz bandwidth is enabled or selected for the lamp to connect to. Most routers allow both frequencies to be selected.
Checking if your WiFi is on 2.4Ghz is as easy as looking into the information printed on your router, or you may reach out to your internet service provider.