A group ID is a code that is generated on the app when you first set up your lamp and start a group The GroupID needs to be entered on each lamp during the setup to link them all together
How to create a new GroupID?
To connect your Luvlink Friendship Lamp to others in your group, you will need a GroupID.
To begin, download the LuvLink™ App on you iOS or Android phone, then follow the App setup guide found here: Friendship Lamps Setup Guide – LuvLink
To create a GroupID, simply tap on "Create a new Group" on the LuvLink app. This will automatically generate a GroupID for you and others who will join your group.
If you created the GroupID, you will be the admin and will need to approve those who wish to join your group.
You will receive a notification thru email and on the app that a member is waiting for approval to join your group.
How to connect to an existing group?
If you already have an existing group, there is no need to create a new GroupID.
To start the setup process, you need to download the LuvLink™ App on your iOS or Android phone.
Tap on “+ Add Device” on the Luvlink App, then choose “Connect to an existing group” and enter the correct GroupID.
Continue following the prompts to add in your WiFi network and password. Please make sure you press to select the WiFi, enter the password correctly and press SAVE.
The lamp will be yellow, which means it is awaiting approval from the admin (the person who setup the GroupID) to allow the device to connect to the group.
How to connect to a second group?
Once the lamp is setup and connected, it will go to swirling green indicating that it is ready to communicate with other lamps in your group.
To add or connect to a second group, just follow these simple steps below.
1. Go into your lamp's settings (cog wheel) on the app.
2. Open up the GroupID section under your Device Information.
3. Under the Second GroupID, choose to either 'Create a new group' or 'Connect to an existing GroupID
For more information about connecting a lamp to multiple groups, please check this article: Can I connect my Friendship Lamp to multiple groups?
If you need more help with the setup or encounter any issue at all, please reach out to our Support Team via email here.